Privacy Policy
Last updated September 2026
Who we are
Smart Cookie Education, a private tutoring service operating across Sydney, NSW. We have no public premises, as our tutors travel to families or teach online. You can reach us on 0468 568 858 or at info@smartcookieedu.com.
What we collect
When you request a call we collect your name, phone number, email address and suburb, along with your child's year level and the subject they need help with. We do not ask for your child's name on this form. We also record the advertising campaign and search term that brought you here, along with standard technical information such as your browser type and IP address.
Why we collect it
We use your details to call you back, to work out whether we have a tutor who suits your child, and to arrange a first lesson if you decide to go ahead. We use the campaign and technical information to understand which advertising is working and to fix problems with this page.
Cookies and measurement
This page uses Google Analytics, Google Ads and Microsoft Clarity. These services set cookies and record how the page is used, including anonymised session recordings and heatmaps. They help us measure advertising performance and find problems with the page. You can block cookies in your browser settings, though parts of the page may then behave unexpectedly.
Who we share it with
We do not sell your personal information. We share it only with the service providers that operate this page and our enquiry systems, with the tutor we are matching to your child, and with the advertising platforms named above for conversion measurement. Some of these providers store data outside Australia.
Children's information
Enquiries through this page are made by a parent or guardian, not by a child. The only information we collect about your child before we speak to you is their year level and the subject they need help with. Every tutor we match holds a valid Working with Children Check.
Access, correction and complaints
You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email info@smartcookieedu.com and we will respond within a reasonable period. If you are not satisfied with how we have handled your information, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.